- Bootstripe Perfection
- The DIY Bootstripe Jig
- Origo Stove Reborn?
- Alcohol Stove Sense
- Burning Issues
- Penetrating Epoxies
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I can’t dowload the last 6 issues and I’m a Subscriber
Ive been paying, unable to download. Dont want to but looks like another subscription i need to cancel. Bummer
Ditto. Really disappointed with this move away from print. I look for reasons to get OFF my devices. Sigh..
I still can’t download the new issue. I reached out to customer service for assistance. I was provided a new log in and password from the rep which still does not work. My subscription expires in 2 days. I have stopped the auto renewal due to these issues. I have subscribed to PS for 4 years now at least. You need to get these issues fixed before launching new platforms. As a side note, not having a hard copy of the magazine was already off-putting.
You have two accounts on file, with two different email addresses. One account is expired; the other is active. Perhaps you are logging in with the wrong email address. I suggest trying your other email address. I am not sharing your email addresses here in respect for your privacy. If you continue to have difficulties, please email customer service.
Can’t access articles in the email, logged in, doesn’t work.
You subscription expired. To access issues, you’ll need to restart a subscription. Please find the subscribe link at the top of the site.
Congratulations! You have an outstanding sales prevention department.
Online payment system is unfriendly and unnecessarily complicated.
Did you beta test your system before paying your software vendor in full?
BTW, many of us like to read a hard copy and get away from eye straining screens.
Your subscription expires with the June 2024 issue. On May 28, we attempted to process your renewal for the next year’s subscription but the order failed. We then suspended your subscription in error, one month too early. It should be stopped end of June, not end of May. We are fixing this. Apologies.
Still can’t access and no response to emails or explanation on social media. Currently logged in and can’t read anything
Your subscription expired. Please restart your subscription using the link at the top of the page.
I wish this were true, however my credit card was billed on 5/7/24…..always been on auto renew. In my Dashboard it says my subscription is active, and the next billing date is 5/7/25.
The gaslighting of your responses and the customer service via phone is shameful……please release some some sort of remedy, or refund my subscription
I’m a long time subscriber – more decades than I can remember. My user name has changed over time, along with changing boats. Publication very helpful for sailors of all ages and experience.
I can access just fine, using Firefox on Mac OS. But I much prefer reading hard copy, rather than on line. On line is nice for searching, and keeping issues on my computer. So that is nice when cruising. But hard copy is so much nicer to read. I’ll likely just download the pdf, then print out hard copy to have on hand, and read.
Good luck to others having a hard time logging on.
Fair Winds,
Drew
Exactly how I feel. Been a subscriber for over 30 years. I like to be able to search on-line but I REALLY hate having to log on to read articles. I understand the costs of printing and mailing a monthly issue of Practical Sailor, but its mush less useful publication now. Now PS is saving costs, but did the annual subscription go down ??? I might be out sailing or anchored out and want to read a hard copy while enjoying my time on the boat. I cant read on my PC in the bright sunlight very well and hate sitting outside with my PC and hate reading the articles on a small smart phone. All I can say is this is a change for the worse. I might have to cancel my membership, which is by far the longest subscription I have ever had.
I whole heartedly agree with shawnee.ip380! I am extremely unhappy that this publication is no longer available in print. I have been keeping the hard copy for years and refer back to them frequently. I, too, will have to print them out. Not happy!!
Ted
It seems to work for me.
Confirmed active subscription and still no access
Spot On!! It’s a very confusing process. Hopefully, the company will smooth out the process. I treasure my monthly mailed issues. The digital world may suffer a host of good will, especially with the onset of AI. Thumbs UP Bernard Lawson
Practical Sailor has a tradition of almost incomprehensible website. Beta testing needs to be done with an average subscriber (old guy) at the keyboard and a tech guy making the site friendly. just my opinion..
meanwhile, why is it when I download an article as a PDF, the right two or three words on the right margin are cut off in the reproduction.??
Wow. I agree with most of these other subscribers. Get your act together. And how about the person who brought up your savings by not printing a paper copy for us. Will you now have enough $ to buy Swan? I would much rather have paper. I don’t have a “smart” phone. I hope my newest “flip” phone doesn’t do the same as my three previous ones did (jump overboard) but if it does at least they are cheap to replace. Do you guys ever leave your phones at home, or must you be “connected” 24/7 like your grand kids? Really sincerely.
I sure wish I had known about this switch to digital before I renewed for three years. I would never have done so. I called six months ago to report that I had not received my Dec-Jan issue, ad when that never showed up it should have been a warning that the ship was sinking. I hate trying to get onto the site, and hate having to download the article on my iPad.
Like others, I’m not sure about the switch to all digital. I’ve been a subscriber since 1983, and have read every issue since then. I was happy when the web site supported searching through back issues, because it made things quite simple when I wanted to find something I had read in the past.
To help win over those of us who prefer paper you can give us something extra in the form of active links. Your publication commonly contain active links to web sites, but not to back articles of Practical Sailor itself. Please consider making them active links as well, wherever they occur in your publication.
Very awkward and difficult to set up. Not a good transition.
I Paid for subscription , I’ve logged in and your whole website is a PAS ,I can’t get the June magazine on line!
Are you going to send me a notification when the monthly PDF issues are posted?
Practical Sailor is now a digital only product. The June issue was the last PDF and print issue. The increasing costs of paper and postage moved us to this difficult decision. But Practical Sailor still exists.
Each week, new content appears on the site and is shared via email in a more timely manner. And our new YouTube channel is filled with boat and product review videos. By logging in to the site, you’ll have access to everything we publish. There is nothing to download anymore.
Readers were notified of this change multiple times in pages of the magazine and via email, beginning in April.
New editors, writers, formats. I hope you’ll continue to benefit from Practical Sailor and continue to subscribe.
The most recent issue is June 2024, which was released in May. Where is the July issue? I’m subscribed through 2026, but it doesn’t mean much if there are no new issues. Having new online content is NOT the same as publishing a magazine, whether it’s received via the mail or downloaded as a PDF. Where is the magazine we paid for? I’ve emailed customer service and have never received the consideration of any reply at all.
Practical Sailor is now a digital only product. The June issue was the last PDF and print issue. The increasing costs of paper and postage moved us to this difficult decision. But Practical Sailor still exists.
Each week, new content appears on the site and is shared via email in a more timely manner. And our new YouTube channel is filled with boat and product review videos. By logging in to the site, you’ll have access to everything we publish. There is nothing to download anymore.
Readers were notified of this change multiple times in pages of the magazine and via email, beginning in April.
New editors, writers, formats. I hope you’ll continue to benefit from Practical Sailor and continue to subscribe.
I can’t get the July issue even though I am an active subscriber and have received PS for over twenty years. I want the issues I have paid for. Do I have to complain to the better business bureau?
Practical Sailor is now a digital only product. The June issue was the last PDF and print issue. The increasing costs of paper and postage moved us to this difficult decision. But Practical Sailor still exists.
Each week, new content appears on the site and is shared via email in a more timely manner. And our new YouTube channel is filled with boat and product review videos. By logging in to the site, you’ll have access to everything we publish. There is nothing to download anymore.
Readers were notified of this change multiple times in pages of the magazine and via email, beginning in April.
New editors, writers, formats. I hope you’ll continue to benefit from Practical Sailor and continue to subscribe.
I used to get what seemed like daily emails from PS but now not only do I not get the monthly magazine, I don’t even get emails. What has become of PS?
I have been wondering what happened to the July issue. I just read the comment and reply above (Capt Rank July 23) and while I realized that I would no longer receive a hard copy on the monthly issues, it is a very decision to not even provide a monthly pdf version. Shame on PS for this. I would likely continue supporting PS is so, but now it highly, likely, and surely that I will not. It is a shame as the decision will likely end PS for good. Please reconsider pdf issues.
It is now the end of July. When will the July and August issues be posted? Thanks.
My last digital copy was in June 2024, which was the same as my printed copy. According to the account status I am still active until next year. How many of your customers must complain about the digital service before you go back to printing. I would have been agreeable to a higher price because PS was very informative.
I just read a bunch of the comments and agree with most things said. As I see it you have several problems 1. you want us to use a poorly functioning web site now to read the issues. It looks good visually, but it is clunky and glitchy like a early web site. Not something we should be FORCED to struggle thru. 2. It is August 2 and there has been no July issue posted. All you have to do is put it together on the computer like you have done for years, and post it. It ain’t hard. And please tell us… 8-10-12 issues yearly so we know. But then follow thru the 1st of each month. 3. You have a new editor I think and they need get it together and improve the content. PS used to do big ticket item comparisons. Now it is a lot of tips and boat reviews and rehash. The content has been suffering for awhile. I have subscribed forever…the 90’s I believe, so I see the shift to low budget stuff. 4. Forcing me to read PS on a screen or pay for my own ink and paper to print a PDF is the end of the publication. I will be sorry to see you go. I am going to renew now and see how many issues I can read on a screen. But know that you have turned reading PS from a pleasure to a disappointment. Belvoir publishes about 41 newsletters and special interest magazines according to your corporate web site (also clunky and slow). You must have some printing and post office clout. I even get Whole Dog (in the mail by the way). So go to 6 double issues in print on not so glossy paper and raise the price from $49 to $69… fix the other problems above… and do some email marketing to get new subscribers. Each state has an available database of registered boats which can be culled to sailboat owners. Send them a digital copy by email as a sample of your print product. Work the boat shows at Newport Annapolis and Miami, etc. don’t let the bean counters win. Thin the executive suite. Too many chiefs on the masthead. And get gking a few more varied stock answers.